Shipping policy

Thank you for shopping with Adorna Designs. Please review the following information regarding our shipping practices.

Processing Time

All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays, as these are not counted as business days.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We appreciate your patience, and we'll notify you if there is a significant delay in the dispatch of your order.

Shipping Destinations

We currently ship Australia-wide only. Unfortunately, we do not offer international shipping at this time.

Shipping Rates & Delivery Estimates

We ship all orders via Australia Post.

Please note that delivery times are estimates provided by Australia Post and are not guaranteed. Delivery delays can occasionally occur, particularly during peak periods.

We ship to residential addresses and PO Boxes across Australia.

Order Tracking

Once your order has been dispatched, you will receive Australia Post tracking information so you can follow your parcel's journey to your door.

Lost, Damaged, or Delayed Packages

Adorna Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact Australia Post directly to file a claim. Please retain all packaging materials and damaged goods before filing a claim.

If your parcel is significantly delayed or appears lost in transit, please reach out to us and we'll do our best to assist you.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at adornadesignsaustralia@gmail.com and we'll be happy to help.